Employment Opportunities

 

Practice Manager (2+ yrs exp/degree) EITHER/OR Medical Office Manager (1+ yr exp)

Medical Office Manager

QUALIFICATIONS:

Prior experience managing a medical office, OR working in a medical office AND other office management. Great people skills, in terms of interfacing with patients, the public, and managing staff. A love for holistic medicine, mental health work. A calming, warm, and boundaried approach with people who are sensitive or in crisis. Deep familiarity with naturopathic medicine a bonus.

COMPENSATION AND TERMS:

Terms: Full-time salaried position. PTO and health insurance available after 2-6 months. Compensation commensurate with experience, between $36,500 and $42,500 annually (DOE) if full-time. Limited work-from-home hours may be available after six months.

JOB DESCRIPTION:

The ideal candidate has: excellent communication, multi-tasking skill, ability to work in an environment with some distractions, detail-orientation, confidentiality skills, and a kind and compassionate demeanor. Healing begins with the client’s first interaction with the clinic.

Duties include: coordinating all aspects of administration and office management for this multi-practitioner clinic, providing reception, managing receptionists/work-study students, liason to medical billing, managing the medicinary, updating social media, and website, assistance with HIPAA and OSHA compliance, and staying current with Oregon labor statutes and requirements.

Liaisons include: front desk to practitioners, between labs and practitioners, with outside practitioners and referrals, between patients and practitioners, with pharmacies, with medical insurance biller, and with electronic health records. We currently work with ChARM as practice management and EHR.

Position includes 4-8 hours a week of reception, and will also include interfacing with accounting, support integrating new employees, scheduling patients, scheduling staff, insurance billing insurance and patients, and working with employee contracts, medicinary, medical supply, and office supply management.

HOW TO APPLY:

Please send both CV and cover letter to Vera at officemanager [at] amendaclinic.com

Please answer the following questions in your cover letter:

1. What makes you a strong candidate for this unique position?

2. What is your experience with naturopathic medicine?

3. Give examples that demonstrate your abilities as a strong communicator.

4. Give an example of a time you successfully managed an escalated situation.

Practice Manager

QUALIFICATIONS:

The ideal candidate has: excellent communication, multi-tasking skill, ability to work in an environment with some distractions, detail-orientation, methodic, confidentiality skills, and a kind and compassionate demeanor. Healing begins with the client’s first contact.

  • Bachelor’s Degree in Healthcare Management or Business Administration required OR 2+ year experience in medical office work, including managing three or more staff (required).

  • Working knowledge of medical terminology (required)

  • Medical office billing experience (recommended) OR translatable accounting experience

  • Proficiency with EMR/EHR systems and software applications, including Microsoft Office Suite (required). Quickbooks experience (recommended).

  • Excellent written and oral communication skill, and people skills (required).

  • Comfort working in a mental health environment (required).

  • Experience working in the mental health field (recommended).

  • Experience with integrative or naturopathic medicine (highly recommended)

COMPENSATION AND TERMS:

Full-time, standard business hours. Compensation commensurate with experience, between $42,500 and $48,000 annually (DOE). Significant profit-sharing potential after six months, which would start around $4000 annually. PTO, health insurance, ability to work from home part-time, all available after a specified duration of employment. Room for considerable job expansion for the right person.

JOB DESCRIPTION:
Mission: A practice manager is the point of contact to ensure all aspects of Amenda Clinic are running smoothly.

  • Ensure office is opened and closed daily, as per established schedules

  • Interview, hire and train new staff in accordance with HR guidelines

  • Supervise daily staffing to ensure optimal operation of the practice

  • Co-create, implement, and monitor company policies

  • Regularly review productivity and make staffing adjustments as needed

  • Monitor and approve time cards and track licensure requirements for staff

  • Conduct regular staff meetings and performance evaluations

  • Review accounts receivable reports monthly

  • Perform/and or ensure appropriate third party and patient billing

  • Oversight of legal compliance, including HIPAA, OSHA and Oregon BOLI

  • Medicinary/supplement management

  • Interface with and optimize EHR and other practice management software with staff

  • Management of new patient intake process

  • Quarterly review of web and social media presence

  • Ensure excellent delivery of patient care and customer service  

  • Fostering a comfortable, caring, and safe professional environment for both staff and patients.

Duties include: coordinating all aspects of administration and office management for this multi-practitioner clinic, managing receptionists/work-study students, oversight of medical billing and accounts, managing the medicinary, updating social media, and website, and ensuring compliance with HIPAA, OSHA, and BOLI.

Liaisons include: front desk to practitioners, between labs and practitioners, with outside practitioners and referrals, between patients and practitioners, with pharmacies, with insurance biller, and with electronic health records. We currently work with ChARM as practice management and EHR.

Position includes 4-6 hours a week of reception, and will also include interfacing with accounting, integrating new employees, scheduling patients, scheduling staff, billing insurance and patients, and working with employee contracts, medicinary, medical supply, and office supply management. The position includes all tasks required to successfully manage the operations and revenue flow of the clinic, if not already included here.

HOW TO APPLY:

Please send CV or resume and cover letter to Vera at officemanager [AT] amendaclinic.com 

Please answer the following questions in your cover letter: 

1. What makes you a strong candidate for this unique position? What are your strengths that qualify you to successfully run a medical practice?

2. What is your experience with naturopathic medicine, and mental health?

3. Why are you interested in this position?

4. How do you organize yourself when having multiple tasks to complete?

5. What would you title your autobiography?